Privacy policy

At Moda, we take the same level of care with the personal data of our clients as we do with their hair, and we provide the information below about what data we process when you deal with us and how we use this.

Our contact details

Name: Gynene Cimmino

Tel: 01234 348544

Email: modahairstudio111@gmail.com

What type of information we have

We collect and process the following information:

Clients

Name, Address, Email, Phone, Patch test, Appointment history, Photographs.

Mailing list

Email and Name

How we get the information and why we have it.

Most of the personal information we process is to provide to us directly by you for one of the following reasons:

We need to book appointments

We need to contact you about an update.

We do not obtain any information about you for any other source, only what you provide to us directly.

Under the General Data Protection Regulations (GDPR), the lawful basis we rely on for processing this information: We have a contractual obligation

If you are enquiring about, booking, or attending an appointment for a hair or beauty service, then we need to process your personal data for this.

We have your consent

During your appointment, we may ask for your agreement to us taking a photo for use on social media or our website.

You are free to decline this and chose not to be photographed. If you allow the photograph and then decide you prefer that we didn't use it then you can contact us and we will remove this. The choice and freedom are always yours, although we do hope you'll allow us to make you look like a star with your new style.

We have a legitimate interest

We will communicate with existing customers to inform them about new products and services via email. If you tell us that you don't want us to do this then we will respect your wishes and not send this information.

We have a legal obligation

The result of your patch test for any chemical treatment is checked and recorded to comply with industry regulations and our insurance.

What information do we have

We use this information that you have given us in order to:

Respond to inquiries.

Deliver contracted services.

Promote our business.

We do not share this information with any third party.

How do we store this information

Your digital information is securely stored in a reputable cloud system which is either located within the EU or protected by the EU-US privacy shield agreement. Paper record cards are kept securely locked. Only authorized individuals have access to personal data.

We keep personal information for a time which is in accordance with our retention policy. We will then dispose of your information.

Your data protection rights

Under data protection law, you have the rights including:

Your right of access:

You have the right to ask us for copies of your personal data.

Your right to rectification

You have the right to ask for us to rectify information you think is inaccurate. You also have the right to as us to complete information you think is incomplete

Your right to restriction of processing

You have the right to ask us the restrict the processing of your information in certain circumstances.

Your right to data portability

You have the right to ask that we transfer the information you gave us to another organization, or to you, in certain circumstances. You are not required to pay any charges for exercising your rights. If you make a request we have one month to respond to you. Please contact modahairstudio111@gmail.com

Cookies are a small text file placed on your computer by your web browser when you visit a website, to collect information for a variety of reasons, including managing online shopping carts, allowing you to log in and access systems, and personalize them to suit your taste, and recording preferences.

Because our website is hosted by Wix there are some cookies that we require for our website to work that cannot be disabled, so these are used without requesting consent as the site will not function without them.

For more information on cookies, what the are and how to control them visit http://www.youronlinechoices.com/

How to complain

Complaints should be addressed to: modahairstudio111@gmail.com in the first instance.

However, if you are not satisfied with the response you receive then you can contact the ICO if you are unhappy with how we have used your data.

the ICO's address:

Information Commissioner's Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK95AF

Helpline 0303 123 1113

Date 26/05/2020